Any Altiris solution that installs the .NET Framework includes the ability to change/modify the application identity. This is done by running altiris.aexnetconfig.exe which feeds off of the aexnetconfig.config file.

It is recommended that you choose the same account supplied when Notification Server was installed. That account should not be the account of a real user and it should be set so that the password never expires. If a solution fails to run because the password has expired or changed, you will have to run the Altiris eXpress.NET Configuration Wizard again, (altiris.aexnetconfig.exe) and reset the account. You may have to manually restart IIS for the account changes to take effect.

Currently the following solutions utilize the .NET Framework:

§ Helpdesk Solution
§ Site Monitor Solution
§ Monitor Solution for Servers
§ Web Administrator for Windows
§ Patch Management Solution
§ Connector for HP OpenView

Modifying the application identity varies by the individual solutions.

Helpdesk Solution

Run the wizard from Start Menu > Programs > Altiris > Altiris eXpress > Helpdesk Solutions > Helpdesk ASP.NET Config.

Site Monitor
Modify the Database Security Settings in the Web Administrator Console.

Web Administrator for Windows and Monitor Solution for Servers
Run altiris.aexnetconfig.exe from \Program Files\Altiris\eXpress\Notification Server\Solutions\[Solution GUID].

Patch Management and Connector for HP Openview
The application identity settings are the same for both solutions. Run altiris.aexnetconfig.exe from \Program Files\Altiris\eXpress\Notification Server\Solutions\Common Files\Connectors\Windows Identity.